Form4 Privacy Policy – Our Commitment to Your Data
User privacy is a top priority for the form4 platform. This document clearly explains how we collect, use, store, and protect your personal information as a registered user in Malaysia.
This policy applies to all users who access or register on the form4 platform. By using this platform, you agree to the privacy policy set out here.
Information We Collect from Users
Form4 collects various types of information to ensure the platform runs smoothly and delivers the best possible experience to users. The information collected covers the following categories:
- Account Information: Full name, email address, phone number, date of birth, and password stored in hashed form.
- Payment Information: Transaction details in MYR, bank account numbers (partially masked), and deposit and withdrawal records. We do not store credit or debit card numbers directly.
- Device and Browser Information: Device type, operating system, browser version, IP address, and screen resolution data are collected automatically for security and diagnostic purposes.
- Usage Data: Pages visited, session duration, links clicked, and navigation patterns within the platform.
- Cookies: Small files stored on your device to identify login sessions, display preferences, and support internal platform analytics.
All information collection is carried out transparently and solely for the purposes stated in this policy.
How This Platform Uses Your Information
Information collected by form4 is used solely for platform operations and improving the user experience. The following are the primary purposes for which your data is used:
- Verifying user identity and keeping accounts secure during the login process.
- Process deposits, withdrawals, and transactions in MYR accurately and securely.
- Sending important notifications relating to your account, transactions, and service updates via email or the platform's internal messaging system.
- Detecting and investigating any suspicious or potentially fraudulent activity to protect the entire user community.
- Enhancing platform functionality, improving the user interface, and developing new features based on real usage patterns.
- Complying with legal requirements and the regulations of relevant authorities in Malaysia.
Form4 does not use user data for third-party marketing purposes without the user's explicit consent.
Cookies and User Activity Tracking Policy
The form4 platform uses cookies and similar tracking technologies to enhance your browsing experience. We use several types of cookies:
- Essential Cookies: Required for core platform functions such as maintaining login sessions and language preferences. These cookies cannot be disabled, as the platform will not function without them.
- Analytics Cookies: Used to understand how users interact with the platform for internal improvement purposes. This data is processed in aggregate and does not identify individual users.
- Functional Cookies: Storing user preferences such as display settings and game selections for easier access in future sessions.
You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of certain parts of the platform.
Data Storage, Security & Information Sharing
Data Storage and Security
All form4 user data is stored on servers protected with industry-standard SSL encryption. Database access is restricted to authorised technical personnel only. We carry out continuous security monitoring and periodic penetration testing to ensure user data remains secure at all times.
Data will be retained for as long as your account remains active, or for the period required under Malaysian law. Following account closure, data will be deleted or anonymised within a reasonable timeframe unless required for legal purposes.
Third-Party Sharing
Form4 does not sell, rent, or share users' personal information with third parties for commercial purposes. Information may only be shared in limited circumstances: with payment processors required to complete MYR transactions, with legal authorities when mandated by a court order, or with technical service providers bound by strict confidentiality agreements.
User Rights, Policy Amendments, and How to Contact Us
Your Rights as a form4 User
As a registered user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your personal data, subject to legal obligations that may prevent full deletion within a certain period.
- Right to Object: You have the right to object to the processing of your data for certain purposes that are not legally required.
Amendments to This Policy
Form4 reserves the right to update this privacy policy from time to time to reflect changes in platform operations or legal requirements. Users will be notified of any significant changes via the platform or their registered email. Continued use of the platform after amendments take effect will be considered acceptance of the updated policy.
Contact Our Privacy Team
For any queries, requests, or complaints regarding your data privacy on the form4 platform, please contact us by email at: [email protected]. You may also refer to the FAQ us for further information. We aim to respond to all privacy enquiries within three business days.
Still Have Questions About Your Privacy?
We're here to help. Visit the FAQ section or register to start using a platform that puts your data security first.